Is AI outbound calling legal and TRAI-compliant in India?

Yes. SvaraCall AI runs on TRAI and DLT-registered templates and headers, dials only with consent, and honors opt-outs immediately. Every call carries a recording disclosure, and data is handled in line with the DPDP Act and stored in India on AWS Mumbai (some processing, such as language-model inference, happens outside India). Compliance is built into how calls are placed, not added afterward.

How does SvaraCall protect customer data under the DPDP Act?

SvaraCall AI aligns with India's DPDP Act: it dials on consent, honors opt-outs at once, and discloses call recording on every call. Recordings, transcripts and account data are stored in India on AWS Mumbai (some processing, such as language-model inference, happens outside India), access is limited, and each call's recording and transcript stay tied to your account. You stay the data fiduciary for your customers' information.

Is AI outbound calling compliant in India?

Yes — AI outbound calling is compliant in India when done right. SvaraCall AI uses TRAI and DLT-registered headers, dials with consent, honors opt-outs immediately, and discloses recording on every call. Data aligns with the DPDP Act and is hosted in India on AWS Mumbai.

TRAI / DLT

Calls go out on DLT-registered templates and headers approved for your sender identity.

Consent-first

SvaraCall dials only contacts who have consented, and stops the moment someone opts out.

Disclosure

Every call opens with a recording disclosure, so the customer knows they're on a recorded line.

DPDP Act

Customer data is handled in line with the DPDP Act and hosted in India on AWS Mumbai.

Formal terms: Terms of Service, Privacy Policy, and Data Processing Addendum. For how we protect data, see our Security overview. Telephony compliance terms and our subprocessor list are available on request.

Compliance questions

Is AI outbound calling legal and TRAI-compliant in India?: Yes. SvaraCall AI runs on TRAI and DLT-registered templates and headers, dials only with consent, and honors opt-outs immediately. Every call carries a recording disclosure, and data is handled in line with the DPDP Act and stored in India on AWS Mumbai (some processing, such as language-model inference, happens outside India). Compliance is built into how calls are placed, not added afterward.
How does SvaraCall protect customer data under the DPDP Act?: SvaraCall AI aligns with India's DPDP Act: it dials on consent, honors opt-outs at once, and discloses call recording on every call. Recordings, transcripts and account data are stored in India on AWS Mumbai (some processing, such as language-model inference, happens outside India), access is limited, and each call's recording and transcript stay tied to your account. You stay the data fiduciary for your customers' information.

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For pricing and a demo, please contact contact@svaracall.com